Shipping policy

OhSoCandi Hair Shipping Policy

Thank you for shopping with OhSoCandi Hair!  Below are the details of our shipping policy:

1. Processing Time:

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Rates:

  • Shipping costs are calculated at checkout based on your delivery address.
  • Free shipping is available for orders over [$400] within [any region].
  • International shipping is available, and rates are calculated based on the destination country.

3. Delivery Time:

  • Standard Shipping: [5] to [7] business days.
  • Expedited Shipping: [1] to [3] business days.
  • International Shipping: Delivery time may vary depending on the destination.

4. Order Tracking:

  • Once your order has shipped, you will receive a tracking number to monitor your package's status.
  • You can track your order once payment process.

5. Shipping Restrictions:

  • We currently ship worldwide.
  • We do not ship to P.O. Boxes.

6. Lost or Damaged Items:

  • If your order is lost or damaged in transit, please contact us within [30] days of receiving your tracking number, and we will resolve the issue.

7. Shipping Address:

  • Please ensure your shipping address is correct before completing your order. We are not responsible for delays or issues caused by incorrect addresses.

8. Customs and Duties (International Orders):

  • International orders may be subject to customs duties, taxes, or fees upon arrival. These fees are the responsibility of the customer.